AKOIN FAQs

What is Akoin?

Akoin is a digital asset exchange that allows customers to buy and sell digital assets like bitcoin, ethereum, ripple etc. through the platform. The holding company of Akoin is Crypto Exchange Ltd. which is registered in Malta EU.

What is Bitcoin?

Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet. (source:- www.bitcoin.org)

How to buy Bitcoins?

After you deposit cash from your bank to your Akoin account, you can make an order to buy bitcoins on the exchange. When your order is filled, you can withdraw your bitcoins to your wallet.

How to sell Bitcoins?

After you send bitcoins from your wallet to your Akoin account, you can make an order to sell them for cash. When your order is filled, you can withdraw the cash to your bank.

What fiat currencies can I deposit and withdraw?

You can trade with the following list of currencies.

  • EUR
  • SGD
  • HKD
  • CNY
  • JPY
  • RUB
  • GBP

We are hoping to add more currencies in the future

How to open an account?

It's simple and easy to open an trading account with Akoin. Click the sign up button, complete the form and activate your account. After verifying, you can fund your account with bitcoin/ethereum and other supported crypto currencies or cash and start trading

What KYC requirement must I provide?

To open a basic account and start trading, we only require your full name, date of birth, address and phone number. A more advanced account (for higher account funding limits and in some areas required for bank funding) additionally requires a government issued ID and proof of residence. In some countries we require ID confirmation

Why do I have to provide my personal information to trade digital assets?

Why do I have to provide my personal information to trade digital assets?

What are the other digital currencies that is supported?

You can trade Bitcoin(XBT), Ethereum (ETH), Ripple (XRP). We will be adding more digital currencies in the future.

How can I use the API?

Please visit our API Page for information.

How Can I make my trading account more secure?

You can make your account more secure in the following ways.

  • Enable 2FA for your trading account
  • Secure the email tied to your Akoin account with a strong password and 2FA